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Information about the warranty of the products

 
The products of Digas G. Medicals come with a warranty of proper use, the duration of which is defined by the manufacturer.
For product accessories such as cables, heads, handles, rechargeable batteries, etc., the warranty is valid for up to 6 months.
The warranty does not cover consumable parts of devices (e.g., disposable batteries, lamps, LEDs, electrodes, etc.).
At our company, the warranty of proper use applies only to the product itself and does not include the technician's visit or the product's transportation.
If the customer wishes to avoid charges for the technician's visit or the product's transportation, they may arrange to send the product at their own expense to our company's service department (Karaoli Dimitriou & Eirinis, P.C. 57001, Thermi, Thessaloniki).
 

The warranty of proper use does not cover damages caused by incompatible use, such as:

  • Intervention on the product by an unauthorized technician.
  • Damage caused by improper connection, accident, fall, vibrations, exposure to extreme temperatures, humidity, liquid spills, or other external factors.
  • Physical or electrical stress on the product.
  • Alteration, removal, or destruction of the device's serial number or identifying marks.
  • Use of the product in a manner not specified by the manufacturer's guidelines or in an environment unforeseen by the manufacturer.
  • Failure to follow the manufacturer's recommended maintenance procedures.
No warranty or protection is provided for damages caused by incorrect installation or use.
 

Medical Furniture / Aesthetic Furniture

For medical and aesthetic furniture, the warranty of proper use covers only the mechanical/electrical parts and not the leatherette upholstery.
  • Do not use abrasive detergents or solvents.
  • Manufacturers cannot guarantee the removal of stains caused by chemicals or acids.
  • The color of wooden parts may be affected by natural factors.
  • The color shown in catalogs and on the website may differ slightly from the actual color due to lighting conditions.